Terms of service
These Terms of Service govern access to and use of onyxdeveloppement.shop, operated by ONYX DEVELOPPEMENT.
Company Information
Company Name: ONYX DEVELOPPEMENT
Legal Form: SARL unipersonnelle / EURL
Share Capital: €1,000
SIREN: 823 838 743
SIRET: 82383874300024
RCS: 823 838 743 R.C.S. Montpellier
VAT Number: FR85823838743
Registered Office: 494 RUE LEON BLUM, 34000 MONTPELLIER, France
Website: onyxdeveloppement.shop
Email: support@onyxdeveloppement.shop
Customer Service Hours: Monday–Friday, 09:00–16:00
Response Time: Within 48 hours
1. Website Use
Visitors may use onyxdeveloppement.shop for lawful personal shopping and related purposes.
Users must not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious code or use the website in violation of applicable law.
2. Product Information
We aim to provide clear information concerning the products offered through our website.
Customers should review product descriptions, quantities, specifications and other relevant information before purchasing.
Product images are intended to represent products as accurately as reasonably possible. Appearance and colour may vary slightly depending on lighting and display settings.
3. Prices
Prices are displayed in EUR (€).
Consumer prices include applicable VAT unless clearly stated otherwise.
Standard shipping is free for supported orders and delivery addresses.
4. Orders
Customers are responsible for providing accurate billing, delivery and contact information.
Before completing an order, customers should review the selected products, quantities, prices, delivery information and total amount payable.
Orders remain subject to successful payment authorisation and product availability.
5. Payment
Accepted payment methods are:
- Visa
- Mastercard
Payment must be successfully authorised before an order can be fulfilled.
6. Delivery
We deliver only to supported addresses within mainland metropolitan France.
We do not deliver to:
- Corsica
- French islands
- French overseas departments or territories
- Military bases
- Addresses outside our supported mainland metropolitan France delivery area
Further information is provided in our Shipping Policy.
7. Returns and Refunds
Information about withdrawal rights, our 30-day commercial return policy, exchanges and refunds is provided in our Return & Refund Policy.
Mandatory consumer rights remain unaffected.
8. Intellectual Property
Website content, branding, text, graphics, designs and other protected materials may be protected by applicable intellectual property rights.
Protected content may not be reproduced, distributed or commercially exploited without appropriate authorisation where such authorisation is required.
9. Third-Party Services
Certain website functions may depend on third-party services, including ecommerce infrastructure, payment processing and delivery services.
Use of those services may also be subject to applicable terms and privacy practices of the relevant provider.
10. Website Availability
We aim to maintain the website and its services, but uninterrupted or error-free availability cannot be guaranteed.
Website functionality may occasionally be affected by maintenance, technical issues, security requirements or circumstances outside our reasonable control.
11. Liability
Nothing in these Terms excludes or limits liability or consumer rights where exclusion or limitation would be prohibited by applicable law.
12. Personal Information
Personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.
13. Changes to These Terms
These Terms may be updated when necessary to reflect changes to website functionality, business practices or applicable requirements.
The current version will be made available on onyxdeveloppement.shop.
14. Applicable Law
These Terms are governed by applicable French law, without depriving consumers of mandatory protections available to them.
15. Contact
Email: support@onyxdeveloppement.shop
Customer Service Hours: Monday–Friday, 09:00–16:00
Response Time: Within 48 hours