Contact information

Customers may contact ONYX DEVELOPPEMENT regarding orders, delivery, returns, refunds, invoices, products or general customer service questions.

1. Customer Service

For customer service enquiries, please contact:

Customer Service Hours:
Monday–Friday, 09:00–16:00

Response Time:
Within 48 hours

When contacting us about an existing order, please include the order number and sufficient information for us to identify and assist with the order.

Customers wishing to make a return should contact us before sending the product.

Return Address:

ONYX DEVELOPPEMENT
494 RUE LEON BLUM
34000 MONTPELLIER
France

Please follow the return instructions provided by our customer service team.

For damaged, incorrect or missing products, contact:

Please provide the relevant order information and details of the issue so that we can assist.

Where ONYX DEVELOPPEMENT is responsible for the issue, the necessary return or replacement shipping costs are borne by ONYX DEVELOPPEMENT.

Invoices are available for purchases.

For assistance concerning an invoice, contact:

ONYX DEVELOPPEMENT
494 RUE LEON BLUM
34000 MONTPELLIER
France

Website: onyxdeveloppement.shop
Email: support@onyxdeveloppement.shop